q4444 Responsible Gambling — Your safety is our priority
q4444 believes entertainment should be enjoyable, not stressful. Use our responsible gaming tools to set your own playing limits and stay safe at all times.
Your control over your play
Deposit Limit
You can set limits on your daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately. To increase a limit, a waiting period of at least 7 days is required, which prevents you from making rushed decisions.
Break (Time-Out)
If you feel you need to take a break, you can take a time-out ranging from 24 hours up to 6 weeks. During this time your account will be temporarily inactive. Once the time-out ends, your account is automatically reactivated.
Self-Exclusion
If you apply for a long-term self-exclusion, your account can be closed for 6 months, 1 year, or permanently. Promotional emails and communications will also be stopped during the exclusion. This is the strongest protection measure available.
Session Time Limit
You can set a maximum duration for each gaming session. Once the set time is up, the system will automatically log you out and send you a reminder, so you do not spend too much time playing.
Bet and Loss Limit
Set your own limits on how much you want to bet or how much loss you are willing to accept per day or per week. Once you reach this limit, you will not be able to place further bets and the system will alert you.
Round-the-Clock Support
Our 24/7 Bengali live chat support team is always here for you. Contact us now for any questions or help related to responsible gaming.
Recognise the signs of problem gambling
There is a fine line between playing for entertainment and addiction. If you notice the following signs in yourself or someone close to you, seek help right away. Responsible gambling means knowing your limits and sticking to them.
- Repeatedly placing bets to try to recover lost money and feeling the urge to play "just a little more".
- Spending more and more time on games while withdrawing from family, friends, or work.
- Betting with borrowed money or funds needed for emergencies; finding it difficult to pay bills or household expenses.
- Feeling restless, irritable, or anxious when not playing, and being unable to stop playing.
- Hiding the amount you gamble or your losses from family, or lying about them.
- Using gambling as a way to cope with stress, sadness, or anxiety.
Tips for playing safely
Follow these habits to ensure responsible gambling at q4444. Each tip will help you enjoy gaming as entertainment.
- Set a budget before you play and never go beyond that budget.
- Never think of gambling as a source of income or a solution to financial problems — it is entertainment only.
- Avoid "revenge betting" out of frustration after a loss.
- Take regular breaks. Do not play for long stretches without stopping.
- Avoid placing bets when you have been drinking or are under mental stress.
- Always prioritise spending time with family or friends.
- Make regular use of our session time limit and deposit limit features.
How to use the safety tools
q4444 gives you full control. Each of the tools below can be easily activated from your account settings or requested through our live chat support.
Log in to your account → Settings → Responsible Gambling → select "Deposit Limit". Set separate daily (৳), weekly (৳), or monthly (৳) limits. Changes take effect immediately.
Settings → Responsible Gambling → select "Time-Out". Choose any duration from 24 hours to 6 weeks. Your account will not be reactivated before the selected period ends.
Let our support team know via live chat or email us at [email protected]. Choose 6 months, 1 year, or permanent exclusion. The process is completed within 24 hours.
Settings → Responsible Gambling → go to the "Bet Limit" section. Set a maximum amount for each game type or for overall betting. Reducing a limit is instant; increasing one requires a cooling-off period.
If you are struggling, talk to us
If you feel gambling is having a negative effect on your life, you do not have to suffer alone. q4444's responsible gaming team and our 24/7 Bengali support are always ready to help you. Contacting us is completely confidential and non-judgmental.
If you prefer, a trusted family member can also contact us on your behalf and request protective measures related to your account.
Ways to contact us
q4444's Responsible Gaming Policy
q4444 has always believed that online gaming should be safe, entertaining, and responsible. We place the highest importance on the mental and financial wellbeing of every user. That is why our platform has world-class responsible gaming tools and a dedicated support team.
We ensure that no minor (under 21) can register or play on our platform. Age verification is mandatory when creating an account, and in cases of doubt we carry out additional identity checks.
If any player contacts us to let us know they are dealing with problem gambling, we immediately put protective measures in place on their account. Our goal is to ensure a positive and safe gaming experience for every user.
Our promotional offers and bonuses are never designed in a way that encourages addiction. We follow responsible advertising principles and do not target vulnerable individuals.
Our core commitments
- Users aged 21+ only
- Data secured with SSL encryption
- Transparent bonus terms
- Fast withdrawals — 30 minutes to 3 hours
- 24/7 support in Bengali
Enjoy a safe and enjoyable gaming experience
Play responsibly and enjoy within your limits. q4444's large game library, cricket betting, and slots are waiting for you — but always put your own safety first.